If your query is not answered in the below FAQs section, please send us a message on our online chat widget or contact us via our contact page.

What are the delivery charges for orders?

Delivery charges are different per product, depending on weight & size of each product.  Small, light items can be as little as €2.50 to post, where as larger, heavier items may be €5.00 to ship.  The most you will pay for postage will be €5.00 and this is generally by courier, with smaller, lighter items posted by An Post.

Which payment methods do you accept?

We accept all major credit/debit cards.

How long will delivery take?

We process and dispatch orders within 24-48 hours.  Delivery will depend on the country being shipped to.
Generally, orders going to Ireland will take 2-3 working days.  Outside of Ireland can take longer, from 3-10 working days.

How secure is your store? Is my data protected?

As we use Stripe as our payment gateway, you can rest assured that all of your data is encrypted and protected!

Do you accept returns?

We can only accept returns on items which arrive damaged or not as ordered in your order form!
We cannot accept returns on personalised items which are personalised as stated in your order form.

Do I receive an invoice for my order?

You will receive an email confirmation, once your payment has been processed and order has been confirmed.