RUBYDO GIFTS PRIVACY & DATA POLICY

 

This privacy policy sets out how Rubydo Gifts uses and protects any information that you give Rubydo Gifts when you use this website.

Rubydo Gifts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Rubydo Gifts may change this policy from time to time by updating this page.   When changes have been made to this privacy and data policy, we will inform you by email of this update. This policy is effective from 27.07.2020.

This data protection policy ensures Trafficattic Ltd T/A Rubydo Gifts:

Complies with data protection law and follow good practice 

Protects the rights of staff, customers and partners

Is open about how it stores and processes individuals’ data

Protects itself from the risks of a data breach

 

The Data Protection Act 1998 describes how organisations including Trafficattic Ltd T/A Rubydo Gifts, must collect, handle and store personal information. 

These rules apply regardless of whether data is stored electronically, on paper or on other materials.

To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.

The Data Protection Act is underpinned by eight important principles. These say that personal data must:

1. Be processed fairly and lawfully

2. Be obtained only for specific, lawful purposes

3. Be adequate, relevant and not excessive

4. Be accurate and kept up to date

5. Not be held for any longer than necessary

6. Processed in accordance with the rights of data subjects

7. Be protected in appropriate ways

8. Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection

Rubydo Gifts is the controller and responsible for your personal data (collectively referred to as, “we”, “us” or “our” in this Privacy Policy).

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us by email at rubydodesigns@gmail.com.

We may collect the following information:

name

contact information including email address, phone number and postal address

demographic information such as postcode.

other information relevant to customer surveys and/or offers

transaction data – details of transactions by you on Rubydo Gifts website.

Financial data – data we use to process payments for your orders.  Rubydo Gifts does not store payment card details.  These details are processed using our third party provider.  All payments made on our checkout page are encrypted to ensure secure transfer of data to our third party payment provider.

 

If you fail to provide us with required personal data, we may not be able to provide you with the goods in which you require to purchase via Rubydo Gifts.

We collect your personal data by the following methods:

The purchase of a product via Rubydo Gifts

Creation of a customer account

email marketing opt-in forms

Competition or Survey entrants

Feedback emails & forms.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping. 

We may use the information to improve our products and services. 

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  We will not send email marketing without your prior consent.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We use the following providers to collect and share data:

Performance Service Providers:

Including our payment service provider to enable us to accept secure payments from the customer.

Platform Hosting Providers.  In order to host our platform and data securely.

Marketing Providers: Including Social Media Platforms, email Marketing providers, feedback forms, which enables us to connect with you about marketing content and order details.

Analytics Platform Providers: Which enables us to increase performance of our marketplace by tracking how our users interact with our website.

Customer Service Platform Providers: Which enables us to interact with our customers directly via live chat plugins.

Business Advisors:  We may share data with our business advisors for risk management.

Third Party Compliance: We work closely with all our thrid party providers to ensure their optimum data protection compliancy

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that informs you about signing up to our email marketing list.  Simply leave this box unticked if you do not wish for your information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at rubydodesigns@gmail.com or clicking the “unsubscribe” link on our marketing emails.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Trafficattic Ltd. T/A Rubydo Gifts, iHubs, GMIT, Castlebar, Co. Mayo, Ireland.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.